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FAQ for new families to RMC

Frequently Asked Questions to assist families in preparing for admission to RMC in 2024

Will there be an Orientation Day for new students?

Orientation Day will be held on Monday 22 January 2024. For full details and requirements please view the Orientation Day 2024 page here.

Uniform Requirements for the start of the school year

  • Formal Uniform is required for Orientation Day and the first day of the school year.
  • From Day 2, Students in Prep to Year 4 will wear the uniform specified on their schedule.
  • All students from Year 5 to Year 12 wear the Formal Uniform to and from school each day unless directed otherwise by the College Principal.

When will my child/children know what House they have been allocated to?

All new students will be allocated to a House in January 2024 and advised before the start of Term 1. Siblings of current students are allocated to the same house as existing brothers and sisters.

Click here for information on our Houses

When do I receive my Parent Lounge access codes?

Access details, including username and password, will be emailed to parents prior to Orientation Day (Monday 22 January 2024) Please ensure that you have provided the College with a current email address to enable this information to be communicated to you.

When do I pay my fees?

Parents and caregivers will receive an invoice at the commencement of each school term. Payment can be made via BPay, direct debit, or bank transfer or by visiting our Administration Office to pay in person. Invoices will be emailed to families and will also be available on your Parent Lounge Portal.

To download our Fee Schedule for 2024, please click here

Direct Debit of Fees: If you would like to set up a direct debit payment arrangement please email our Finance Team.

How do I receive communication from the College?

To ensure that all families are kept well informed of important information and activities during the school year the following tools are available in addition to the Parent Lounge Portal and email communication.

  • RMC Smartphone App – download free from the App Store for Apple devices or from Google Play for Android devices. Please enable notifications in the settings function of your device. The App provides a direct link to College newsletters, notices, events calendar, Parent Lounge, services such as the Retail Centre and Tuckshop and a valuable contacts list.
  • Facebook Groups – new families to the College in 2024 are able to join MY RMC COMMUNITY which is a closed Facebook group for current College families.
  • College website – The college website contains valuable information such as news stories, event information, alerts and notices and term dates.
  • Email and SMS - The College will regularly email families with important letters and information. Occasionally an SMS will be sent to parents. It is essential that you advise us of changes to your email and mobile. Please also remember to check your junk or spam folder and then add Rivermount College to your safe senders list.

How do I know what Uniforms to buy?

Our Personal Appearance and Uniform Policy provides you with a list of essential Uniform items for formal and sports attire. A uniform pricelist is also available. To access these documents please click here.

We encourage all families to purchase items through our Retail Centre where the friendly Retail staff will be able to assist you with sizing and quantities. If purchasing second-hand, we remind families that uniforms must meet our standards and the College is unable to guarantee the quality of items sourced outside our Retail Centre. Second-hand items are available through the College, feel free to ask the Retail staff about availability.

Did you know that our Retail Centre now operates a Facebook Page for Second-hand items. You can join the group here. Our second-hand items are in excellent condition and meet our standards as outlined in the Uniform Policy.

What days of the week will my child wear their formal and sports uniform?

All students from Year 5 to Year 12 are required to wear their formal uniform to and from school each day. Students will need to purchase a sports bag and change prior to and after their physical education lesson.

For students in Prep to Year 4, set days for each uniform are scheduled. The schedule will be available prior to school commencing.

How do I find my child/children's booklist and order the items I need for 2024?

Our Retail Centre stocks all the items your child/children will need. You can download the booklist here.

Please note that pre-ordering of book packs is completed prior to the end of 2023. To pre-order please use the flexischools website. Instructions are available here.

What do I cover my child/children's books with?

All books used for writing should be covered, this can be with contact, slip-on book covers or decorated coverings that are appropriate for school. All items should be clearly named. Textbooks should be covered with clear contact and also named. Diaries should not be covered.

How do I arrange a laptop for my Secondary School student?

The 1-to-1 Laptop Program is coordinated by the College. All new students receive a laptop upon commencement. It is essential that parents sign the laptop agreement to enable the device to be distributed in the first week of Term 1. Please read the details and download the agreement HERE

Where do I park to drop off and collect my child/children?

Kindy: Please use the dedicated Kindy carpark located directly outside the Seedlings Centre. If this carpark is full please use the Primary carpark located near the swimming pool

Prep - Year 6: The Primary carpark is located adjacent to the College Swimming Pool. This area also includes a drop'n'go and we encourage families to utilise this facility. 

Secondary School: For secondary students, please use the carpark located near the sports courts which is accessible past the Administration Building or the Middle School carpark and drop'n'go that is located at the rear of the Colin Young Community Centre (CYCC) and is accessible via Belair Drive.  

How can I find out about Buses and transport for 2024?

The College is supported by a network of bus services for different areas. Please view the transport information for the College here

Is there a calendar of events available so I can plan my year?

We provide families with details of events at the College via the website and the App. You can access the current calendar here as well as view Important Dates, such as term dates here. A handy fridge magnet calendar is also available for families and includes special events, term dates, public holidays and pupil-free days along with important staff contacts. You can collect your fridge calendar in January from the Retail Centre or Administration Office.

My child is interested in co-curricular activities. How do I find out more about these activities?

Visit the Cocurricular information page and the Performing Arts Tuition page to download handbooks and application forms. To join a team or club please contact the relevant staff member or watch for the notices communicated via our App. Students are advised in their Pastoral Care (PC) groups via morning notices of when sign on is open.

For information on our sporting program please view the link to RMC Sport

I need Outside School Hours Care, what do I do?

TeamKids is the provider of our Before and After School Care and Vacation Care programs. The service runs from 6:00am to 6:00pm during Term Time and is available for Kindy to Upper Primary. You can apply directly to TeamKids here

To view the flyer with information on our OSHC Program, visit our TeamKids page here

Our Library is open after school for Upper Primary and Secondary School students! Open Monday to Thursday until 5:00pm and till 4:30pm on a Friday.

Do you provide families with a newsletter?

The College uses real-time news in a digital format. News stories, including video and photos, are uploaded to the news section of our website as they happen. You can read the stories via the website or for convenience you can read them using our smartphone App. Photos of events will also be placed in albums on the Parent Lounge Portal.

Visit RMC News

Absences:

Parents and Guardians are required to notify the College of student absences prior to 8:20am. Notification can be made using one of the following options:

Option 1: Complete the absentee notification via the Parent Lounge Portal. Go to Student Details | Attendance and complete the online form

Option 2: Email studentservices@rivermount.qld.edu and provide details of your child/children’s name, year level and reason for absence.

Option 3: Please phone 3287 0099 and leave a message with your child/children’s name, year level and reason for absence.

An SMS message will be sent to parents and guardians if a student is not present for the morning roll call and a notification has not been received by the College.

Late Arrival and Early pickup procedure:

All students from Prep to Year 12 are required to notify Student Services if arrival on campus is after 8.30am. Student Services is located at the rear of the Administration Building. Kindy students will go directly to the Seedlings Centre and sign in via the OWNA App.

If your child is required to leave the College prior to the conclusion of the school day, they must sign out and be collected from Student Services. This applies to all Prep to Year 12 students.